Shipping policy
Last Updated: 11.03.2025
Thank you for shopping with Live Building Systems! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing Time
Orders are processed within 1-5 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and chosen shipping method. Estimated shipping times are as follows:
- Standard Shipping: 3-4 business days
- Economy Shipping: 5-8 business days
Delivery delays may occasionally occur due to unforeseen circumstances.
Shipping Carriers
We use the following carriers to deliver our orders:
- USPS, FedEx, UPS, DHL
Shipping Restrictions
We currently ship to US only. If your location is not listed, please contact us at info@livebuildingsystems.com for assistance.
International Shipping
For international orders, shipping times and costs will be calculated at checkout. Customs, duties, and taxes are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your order is marked as delivered but you have not received it, please check with your local carrier or contact us at info@livebuildingsystems.com.
Returns & Exchanges
Please refer to our [Refund Policy] for details on how to return or exchange an item.
If you have any questions about our shipping policy, please contact us at info@livebuildingsystems.com or (866) 954-4703.